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Our Client Focus

Our Client Focus

Uncommon Case Diversity

From the pre-school age child with acquired speech impairments, to the accomplished professional whose career path has been blocked by damage to cognitive functioning, our experience has been acquired over many years of clinical practice, a period which has seen numerous changes to funding regulations, and claiming and payment systems.

 

Chosen by Lawyers

 Our objectivity, independence and understanding of the rules of civil procedure are qualities that have gained us the trust of hundreds of personal injury lawyers as well as employment lawyers who advise their corporate clients on accommodation matters. Services are provided by our dedicated clinical staff and by the contracted Physicians and Psychologists of our expert MedNet® roster.

Woman in black suit jacket reading documentsProfessionals value our complex case experience, and our multi-disciplinary professional staffing complement gives us unmatched service breadth and insight into case success factors.

Our case experience encompasses the following types of referrals:

  • Auto injury accident benefit and tort referrals
  • STD/LTD or workers compensation claim disputes
  • Product negligence
  • Medical malpractice

Also, our Loss Analytics and Litigation Support practice performs such specialized services as Life Care/Future Care Cost reports, Employability Assessments and Child Care assessments. Staffed by professionals who combine technical and clinical expertise with experience giving expert testimony, it takes single sourcing of legal support services to a new level. Refer to our Loss Analytics and Litigation Support page for further particulars or contact Jordan Roovers, Director at 1-888-REHAB-90 ext. 237.

 

Chosen by Employers

Failed or unsafe work re-entry efforts incur costs that go beyond lost productivity, and are usually caused by incomplete assessments, poor re- integration planning or ill-advised pacing. That is why successful disability management strategies start with the expert assessment of cognitive and physical function relative to defined job demands.

Close up of woman with curly hairThe paths to retention and re - integration are as individual as our clients and their circumstances. For full details of the extensive range of services available to employers, including Medical and Psychological services, consult the WorkPathways® section of this brochure, or visit our web site for the full digital folder.


Come to us for:

  • Complex re-integration challenges involving multiple stakeholders
  • Expert knowledge of disability insurance rehabilitation provisions and human rights codes
  • Superior planning and co-ordination skills
  • Challenges requiring multiple health disciplines from a single source

 

If you would like to consult us on a specific situation on a no-fee basis, e-mail us at info@rehabfirst.ca or call us at 1-888-REHAB-90.

WorkPathways® Prevention and Re-integration Services

For employers, workers compensation boards and the insurance industry we offer tailored assessment, treatment, vocational and case management services, including those for:

  • Insured and Self-insured (i.e. ASO) STD/LTD plans
  • Insurer exams
  • Group disability TPAs and benefits consultants
  • Disability managers and Health&Safety consultants
  • Workers Compensation organizations
  • One, two and three-point assessments

 

For full details of the services we make available to employers, insurers, workers compensation boards and employment lawyers, please view our WorkPathways® brochure.  If you would like to consult us on a specific case on a no-fee basis, e-mail us at info@rehabfirst.ca or call us at 1-888-REHAB-90.

Chosen by Disability Insurers and Workers Compensation Organizations

Collage of images including partial pie chart, disability claim and calculatorWe have deep understanding and expertise, derived from our former executive roles with leading insurers and benefits consultants; expertise that encompasses the design, rating and management of occupational and non-occupational disability products.


We have uncommon understanding of disability claim eligibility criteria and the vital role that expert assessments can play in avoiding uncontested adjudication decisions. Whether the referral is for the evaluation of Cognitive or Physical abilities relative to demands, or for comprehensive Case Management, our assessment and treatment capabilities are extensive, and our ability to co-ordinate all case services from a single source, hard to match.

WorkPathways® Prevention and Re-integration Services

For employers, workers compensation boards and the insurance industry we offer tailored assessment, treatment, vocational and case management services, including those for:

  • Insured and Self-insured (i.e. ASO) STD/LTD plans
  • Insurer exams
  • Group disability TPAs and benefits consultants
  • Disability managers and Health&Safety consultants
  • Workers Compensation organizations
  • One, two and three-point assessments

 

For full details of the services we make available to employers, insurers, workers compensation boards and employment lawyers, please view our WorkPathways® brochure.  If you would like to consult us on a specific case on a no-fee basis, e-mail us at info@rehabfirst.ca or call us at 1-888-REHAB-90.

Chosen by Auto Insurers and Independent Adjusters

Woman at a desk with laptop and pen in handAs a  FSCO licenced provider, we enjoy strong working relationships with all auto insurers on minor, serious and catastrophic injury claims. In other words, insurers who are committed to their policyholders count on us to be a positive reflection of that commitment.


We are insurers’ ideal partner for the provision of SABS medical/rehabilitation services, bodily injury assessments, insurer examinations and pre/post-104 IRB assessments. Our assessment and treatment expertise spans a wide range of physical, cognitive and other psychological impairments and we are ready to support the evolving Common Traffic Injury Guideline when it becomes effective.


Chosen by Consumers

The increasing number of individuals who come to us directly for services is a reflection of their entitlement to choose their own providers, particularly when it comes to auto insurance personal injury benefits. We submit claims to all of Ontario’s auto insurers, Extended Health Benefit insurers, Spending Account administrators, and the WSIB. We also have the capability to receive co-ordinated payments from more than one insurer for the same services.

Come to us for:

  • Physiotherapy, Speech-Language Pathology and Occupational Therapy
  • Professional Case Management services
  • In-home services
  • Vocational assistance (work or school)
  • Physical or mental re-conditioning therapy
  • Assistance with your transition from the hospital to your home
  • Home modifications
  • Personal and Family trauma and adjustment counselling
  • Assistive devices, appliances and health supplies
  • Assistance with your child’s speech challenges
  • Referral to qualified legal representation when needed

Contact us for assistance and to facilitate direct insurer claiming on your behalf.

 

Chosen by Community Clinicians and Hospital Discharge Professionals

Two men looking at computer screensOur Social Workers, Case Managers, Occupational Therapists, Speech-Language Pathologists and Physiotherapists make us the ideal discharge resource for hospital Social Workers, unit heads and discharge planners. We support hospital discharge professionals with transitional arrangements to the home to ensure continuity of care, and home and work accommodations where required.


We are also ideally placed in communities across Ontario to support primary care physicians’ assessment and treatment strategies for occupational and non-occupational injuries and to bill insurers directly for services such as:

  • Physiotherapy
  • Occupational Therapy
  • Speech Language Pathology
  • Specialty Medical and Psychological assessments and treatments


Sole practitioners such as Physiotherapists, Chiropractors, and Registered Massage Therapists, also make referrals to us.